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Professionalism and the Professional Standards for Social Workers

Course Content

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Course Content

  • 1.3 Work in partnership with people to promote their well-being and achieve best outcomes, recognising them as experts in their own lives.

  • 1.4 Value the importance of family and community systems and work in partnership with people to identify and harness the assets of those systems.

  • 1.5 Recognise differences across diverse communities and challenge the impact of disadvantage and discrimination on people and their families and communities.

  • 1.6 Promote social justice, helping to confront and resolve issues of inequality and inclusion.

  • 2.1 Be open, honest, reliable and fair.

  • 2.2 Respect and maintain people’s dignity and privacy.

  • 2.3 Maintain professional relationships with people and ensure that they understand the role of a social worker in their lives.

  • 2.5 Actively listen to understand people, using a range of appropriate communication methods to build relationships.

  • 2.6 Treat information about people with sensitivity and handle confidential information in line with the law.

  • 2.7 Consider where conflicts of interest may arise, declare conflicts as early as possible and agree a course of action.’

  • 3.1 Work within legal and ethical frameworks, using my professional authority and judgement appropriately.

  • 3.2 Use information from a range of appropriate sources, including supervision, to inform assessments, to analyse risk, and to make a professional decision.

  • 3.4 Recognise the risk indicators of different forms of abuse and neglect and their impact on people, their families and their support networks.

  • 3.5 Hold different explanations in mind and use evidence to inform my decisions.

  • 3.8 Clarify where the accountability lies for delegated work and fulfil that responsibility when it lies with me.

  • 3.9 Make sure that relevant colleagues and agencies are informed about identified risks and the outcomes and implications of assessments and decisions I make.

  • 3.10 Establish and maintain skills in information and communication technology and adapt my practice to new ways of working, as appropriate.

  • 3.11 Maintain clear, accurate, legible and up to date records, documenting how I arrive at my decisions.

  • 3.12 Use my assessment skills to respond quickly to dangerous situations and take any necessary protective action.

  • 3.14 Assess the influence of cultural and social factors over people and the effect of loss, change and uncertainty in the development of resilience.

  • 4.1 Incorporate feedback from a range of sources, including from people with lived experience of my social work practice.

  • 4.2 Use supervision and feedback to critically reflect on, and identify my learning needs, including how I use research and evidence to inform my practice.

  • 4.3 Keep my practice up to date and record how I use research, theories and frameworks to inform my practice and my professional judgement.

  • 4.5 Contribute to an open and creative learning culture in the workplace to discuss, reflect on and share best practice.

  • 4.6 Reflect on my learning activities and evidence what impact continuing professional development has on the quality of my practice.

  • 4.7 Record my learning and reflection on a regular basis and in accordance with Social Work England’s guidance on continuing professional development.

  • 4.8 Reflect on my own values and challenge the impact they have on my practice.’

  • 5.1 Abuse, neglect, discriminate, exploit or harm anyone, or condone this by others.

  • 5.2 Behave in a way that would bring into question my suitability to work as a social worker while at work, or outside of work.

  • 5.3 Falsify records or condone this by others.

  • 5.4 Ask for, or accept any money, gifts or hospitality which may affect or appear to affect my professional judgement.

  • 5.5 Treat someone differently because they’ve raised a complaint.

  • 5.6 Use technology, social media or other forms of electronic communication unlawfully, unethically, or in a way that brings the profession into disrepute.’

  • 6.1 Report allegations of harm and challenge and report exploitation and any dangerous, abusive or discriminatory behaviour or practice.

  • 6.2 Reflect on my working environment and where necessary challenge practices, systems and processes to uphold Social Work England’s professional standards.

  • 6.3 Inform people of the right to complain and provide them with the support to do it, and record and act on concerns raised to me.

  • 6.4 Take appropriate action when a professional’s practice may be impaired.

  • 6.5 Raise concerns about organisational wrongdoing and cultures of inappropriate and unsafe practice.

  • 6.7 Cooperate with any investigations by my employer, Social Work England, or another agency, into my fitness to practise or the fitness to practise of others.’

  • 2.0