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Independent remediation education for UK healthcare and social care professionals
IRR Practice
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GMCDoctors, PAs & AAs
NMCNurses & midwives
GDCDentists & DCPs
GPhCPharmacists & technicians
HCPCAllied health professions
GOCOptometrists & opticians
Social Work EnglandSocial workers, England
SSSCSocial services, Scotland
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Contact IRR Practice

Questions about choosing a course, accessing your learning, your CPD certificate or a payment? We are here to help. Pick your topic for an instant answer, or send us a message and a member of our team will reply by email.

  • Replies by email
  • Course advice for all 10 regulators
  • Help with access and certificates
  • Confidential

What do you need help with?

Choose a topic. Many answers are right here, and your message form will be pre-filled.

Select a topic to see a quick answer.

Send us a message

Tell us a little about what you need. If you are asking which course fits, mention your regulator and the area of practice involved; that is all we need to point you in the right direction.

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Please do not include case documents or patient-identifiable information.

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Already enrolled?

Your courses and certificates are in My Courses. Log in with the email you used at checkout.

Choosing a course?

Start with your regulator's courses page. Each one maps courses to your regulator's standards and suggests a set for your stage. Find your regulator

In an active case?

We help with learning and remediation evidence. For advice on your case itself, speak to your union, defence organisation or a regulatory solicitor.

Quick help

The answers most people are looking for, in one place.

Find courses for your regulator

Courses mapped to GMC, NMC, GDC, GPhC, HCPC, GOC, GOsC, GCC, Social Work England and SSSC standards.

Log in to My Courses

Access your courses, progress and certificates on any device.

Understand fitness to practise

How each regulator's process works, from first letter to outcome.

Plan your remediation

What remediation involves and how learning fits into it.

If you are finding things difficult

Being the subject of a concern or investigation can be very stressful. You do not have to deal with it alone. Alongside advice from your union or defence organisation, these services offer free, confidential support to health and care professionals:

  • Samaritans: call 116 123, free, any time of day or night.
  • Practitioner Health: a free, confidential NHS mental health service for doctors and dentists in England.
  • Pharmacist Support: free, confidential help for pharmacists, trainees and their families.
  • Your professional body or union: many offer counselling and wellbeing services for members.

If you are in immediate danger, call 999.

What we can help with

  • Choosing courses that match your regulator and concern
  • Accessing your courses and certificates
  • Payments, receipts and invoices
  • Group and employer bookings

IRR Practice is an independent education provider. We do not give legal advice or represent professionals in regulatory proceedings.

Contact and support: frequently asked questions

How do I contact IRR Practice?

Use the message form on this page, or email us directly. We reply by email.

How do I access my course after buying?

Log in to My Courses with the email address you used at checkout. Your course is available as soon as payment is complete.

I cannot log in. What should I do?

Use the password reset link on the login page with the email you used at checkout. If that does not work, send us a message with the topic "Course access or login".

Where do I find my certificate?

Certificates are available in My Courses when you complete a course. If a certificate is missing, contact us with the course name and the email you used.

Can you help me choose the right course?

Yes. Tell us your regulator and the area of practice involved, and we will suggest a starting set. You can also use the course finder on your regulator's courses page.

Can I get an invoice or receipt?

Your order confirmation email includes your receipt. If you need an invoice with specific details, for example for your employer, send us a message.

Do you offer group or employer bookings?

If you are arranging learning for a team, send us a message with the number of learners and the courses you are interested in, and we will let you know the options.

Can you advise me on my fitness to practise case?

We can help you choose learning that supports your remediation. For advice on the case itself, speak to your union, defence organisation or a regulatory solicitor.